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Privacy Policy

Last updated: June 14, 2024

Your Personal Data

Like all other websites and mobile applications, we collect and process your personal data. To ensure your rights under GDPR, "Eddy's" EAD asks for your consent.

Please carefully review the purposes for which we collect your personal data.

Privacy Policy of "Eddy's" EAD for processing personal data

Introduction

With the presentation of these rules, our aim is to clarify what information we collect about you, why and how we do it, what are your rights according to the Personal Data Protection Act (PDPA) and the General Data Protection Regulation (REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 - GDPR).

Why is your consent necessary?

Our utmost priority is to protect your personal data and to obtain your free, informed, and unambiguous consent for the processing of your personal data by "Eddy's" EAD.

If you continue to use the current website, you agree that, if necessary for their use, you voluntarily provide your personal data, that you have acquainted yourself with your rights under the PDPA and REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016-GDPR, and you give your consent for your personal data to be collected, processed, stored.

Definitions

"Personal data" means any information related to an identified or identifiable natural person ("data subject" or “user”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person;

"Controller" means the body that alone or jointly with others determines the purposes and means of processing personal data; when the purposes and means of such processing are determined by the law of the European Union or the law of the Republic of Bulgaria, the controller or the specific criteria for its nomination may be provided for by the European Union or Bulgarian law. In this case, the controller is "Eddy's" EAD, a company duly registered and acting in accordance with the laws of the Republic of Bulgaria.

"Processor" means a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller;

"Processing" means any operation or set of operations which is performed on personal data or sets of personal data, whether by automated means such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, deletion, or destruction;

"Supervisory authority" means an independent public authority of a Member State of the European Union responsible for monitoring the application of data protection rules. For the Republic of Bulgaria, the supervisory authority is the Commission for Personal Data Protection.

Purpose of the policy

This privacy policy aims to ensure that the Controller:

complies with data protection legislation, namely the Personal Data Protection Act (PDPA) and the General Data Protection Regulation and other applicable legislation, and follows best practices;

protects the users, clients, and partners of "Eddy's" EAD;

ensures transparency about the ways personal data of subjects are stored and processed;

provides protection from the risks associated with data breaches;

How do we collect information about you? - We may collect information about you in several ways:

Forms filled in and sent by you, related to the services used

By sending them, you consciously share personal data.

For each form containing the sending of personal data, we will indicate the purposes of use, the term of their storage, third parties with whom we may share them, ways to exercise your rights under the Regulation.

We will minimize the volume of data in the form according to the declared purposes.

For example:

You provide us with personal information when filling out the contact form on the "Eddy's" EAD website or another means of communication with us comes to our knowledge.

  

Data received from third parties

Sometimes, after your explicit consent given through the partner's tools, we may receive data from third parties, e.g., data from your social network profile, like Facebook.

What are your rights regarding personal data?

Our priority is both to inform you about your legal rights and to ensure their compliance. You have the following rights, which must be observed when processing your personal data:

The right at any time to withdraw your consent to the processing of your personal data; This can be done by stating the withdrawal at our email address, to the specified email: hello@eddys.bg

To request correction or completion of your data in case of inaccuracies through a written statement sent to us, to our email address, to the specified email: hello@eddys.bg

Right of access to your personal data;

Right to restrict the processing of your personal data;

Right to object to the processing of your personal data;

The right to data portability;

The right to request the deletion of your personal data that are processed unlawfully or with a ceased legal basis (withdrawn consent, the initial purpose for which they were collected has been fulfilled, etc.);

The right to request the Administrator of your personal data to notify third parties, to whom the Administrator has provided your data, regarding correction, deletion, or restriction of processing of personal data.

You have the right to complain to the Commission for Personal Data Protection.

When can "Eddy's" EAD use your data to contact you?

We may use the information you provide to contact you regarding various issues such as:

To notify you of changes in "Eddy's" EAD's policies and these rules;

To respond to you when you have contacted us or to respond to your comment or complaint;

To invite you to participate in our surveys regarding "Eddy's" EAD's services;

For marketing purposes;

To send you suitable offers for products and services of "Eddy's" EAD and/or third parties – Partners of "Eddy's" EAD;

To inform you about games, contests, or promotional offers of "Eddy's" EAD and/or third parties – Partners of "Eddy's" EAD;

Our website uses “cookies”. If you want to learn more about the use of "cookies" on our website, read our "Cookie Policy".

How long will we keep your personal data?

We will retain them as long as there is a valid reason for doing so, and for data processed solely based on given consent, as long as we have your consent. However, you can request access to or deletion of your personal data at any time (unless we have a legal obligation to continue processing these personal data for fulfilling a contract, archiving invoices as required by applicable law, exercising or defending the legal rights of the controller, or fulfilling other legal obligations, for which we will inform you).

What are your rights regarding personal data?

Our priority is to inform you of your legal rights and ensure their observance. You have the following rights that should be respected when processing your personal data:

  • The right to withdraw your consent for the processing of your personal data at any time. This can be done by notifying us via our email: hello@eddys.bg
  • The right to request correction or supplementation of your data if inaccuracies are found, through a written request sent to us via our email: hello@eddys.bg
  • The right to access your personal data;
  • The right to restrict the processing of your personal data;
  • The right to object to the processing of your personal data;
  • The right to data portability;
  • The right to request the deletion of your personal data, which is processed unlawfully or without a legal basis (withdrawn consent, the original purpose for which they were collected has been fulfilled, etc.);
  • The right to request that the Data Controller notify third parties, to whom the Controller has provided your data, regarding the correction, deletion, or restriction of the processing of personal data.
  • The right to file a complaint with the Commission for Personal Data Protection.

When can Eddis Catering EOOD use your data to contact you?

We may use the information you provide to contact you regarding various matters such as:

  • To inform you about changes to the policies of Eddis Catering EOOD and these terms;
  • To respond when you have contacted us or to reply to your comment or complaint;
  • To invite you to participate in our surveys regarding the services of Eddis Catering EOOD;
  • For marketing purposes – after receiving your consent to process your personal data for the purposes of direct marketing, advertising, and any type of communication with you regarding the products and services of Eddis Catering EOOD and its partners.

ATTENTION: Our website uses "cookies." If you want to learn more about the use of cookies on our website, read our "Cookie Policy": https://www.eddys.bg/bg/cookie-policy/.

Conclusion

This privacy policy is current as of the date 12.04.2024.

"Eddy's" EAD reserves the right at any time to modify and/or supplement this Policy. Changes come into force immediately upon their publication on the website, unless otherwise provided in the updated version of the Policy. You should periodically visit this page to review the Policy. The Policy can be updated at any time without special notification to the users of "Eddy's" EAD. "Eddy's" EAD is not responsible if a website user has not familiarized themselves with the latest current version of this Policy.